Refund and Cancellation Policy

You can exchange or refund items returned in their original condition within 30 days of the date of original purchase. However, there are no refunds or exchanges for custom cut products. No refunds can be issued due to carrier delays. SGC has the right to authorize or refuse a refund as well as the cancellation of an order at its discretion. If a refund is made, a 20% restocking fee fee will be deducted from the refunded amount for all composite decking boards, composite fencing boards and all the alluminium extrusion and aluminium parts. No refund on the glue.

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