To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Complete the form below to submit your claim online and ship the item to us.

  • TELL US ABOUT THE ITEM

  • CONTACT INFORMATION

Need to Create a Return?

Fill the form below to start a return for your purchase.

Please note: You can exchange or refund items returned in their original condition within 30 days of the date of original purchase. However, there are no refunds or exchanges for custom cut products. No refunds can be issued due to carrier delays. SGC has the right to authorize or refuse a refund as well as the cancellation of an order at its discretion. If a refund is made, a 20% restocking fee will be deducted from the refunded amount for all composite decking boards, composite fencing boards and all the alluminium extrusion and aluminium parts. No refunds on the glue.